Refund policy

Refund & Return Policy:

✅ Eligible Returns:

• If the final product contains defects in materials or workmanship.
• If the finished product does not match the approved mockup in design, placement, or customization.

❌ Non-Eligible Returns:

• Incorrect Sizes: Customers are responsible for ordering the correct sizes. Sizing charts are available upon request.
• Spelling & Design Errors: Customers must carefully review and approve all mockups, including text, spelling, and design elements. Once approved, we are not responsible for any errors.
• Color Matching: Unless a customer purchases custom ink or thread colors, we use stock colors that match your brand colors as closely as possible. Please note that colors may appear slightly different on screen due to monitor calibration differences.

Reporting Issues:

If you believe your order has a defect or an issue, please contact our customer service representative within 1 week (5 business days) of receiving your order. Be prepared to provide clear photos of the product and a description of the issue.

📩 To report an issue, email us at [Your Customer Service Email]

We appreciate your business and thank you for choosing Amplify Screen Printing & Promotions! 💙